Creating a culture where your team feels comfortable sharing can also be kickstarted by: But here's the tricky part-your team will only do this if they feel comfortable.Īnd this starts at the top with your team leader. Knowledge sharing is more than just building an in-depth knowledge base-it’s also about passing on wisdom and experiences to the rest of your team.įor knowledge sharing to work, your team has to tell each other what they know or what their previous experiences have taught them. Offer an outlet like a collaboration space allows them to share ideas without feeling intimidated. Giving employees sharing channels that suit them: Some people on your team may prefer to just write down what they know instead of sharing it in person. Harvard Business Review recommended using these sessions to focus on real-world problems so your team can learn, collaborate, and share skills based on real-life situations. Scheduling group catch-ups: A bi-weekly catch-up can be a great space for your team to share ideas and information. This is especially important when managing remote teams so collaboration is more encouraged. Carve out some time in your calendar every month so people can share what they know with you and encourage them to do the same with their teammates. Setting up 1-on-1 brainstorming sessions: Some people work better in groups and others in one-on-one sessions. You need to give your team time to connect and share their knowledge by: However, sharing information needs to go beyond knowledge bases. This helps them gather feedback and stay aligned on every project. Knowledge centers act as a single source of truth for the team. Connecting your team still requires you to take the time to actually connect Here, the team can access anything from Scrum and Agile principles to sprint plans and backlogs. Spaces categories allow teams to organize and store information much easier. To keep everyone in the loop, they created a knowledge base to store end-to-end process documentation. Last year, our Engineering team reorganized their workflow into 2-week Scrum cycles after realizing they needed a better way to manage projects. These spaces can hold how-to articles, process documentation, and policy guidelines so your team can share practical knowledge without spending hours searching.
#COLLABORATION TOOLS EXAMPLES KNOWLEDGE MANAGEMENT SOFTWARE#
Your team needs to have access to as many channels as reasonably possible to share information in a way they are comfortable with.īuilding a knowledge base through a centralized workspace software is a perfect place to start. Some people like to talk to large groups, while others prefer to share information using email or documents. People like sharing information differently. Build plenty of knowledge sharing channels With a third of companies rating their knowledge-sharing culture as average, team members are missing out.Īgencies can improve this by taking practical steps-like building knowledge bases or using team incentives-to encourage people to share what they know. The problem is that we aren’t sharing our knowledge as well as we should. Implicit knowledge: This is wisdom, like sharing thoughts or experiencesĪccording to research from Human Resource Management Review shows knowledge sharing builds more innovative, creative, better-performing teams. Tacit knowledge: This is an action, like sharing knowledge you know with someone using practical examples
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There are three ways we usually share knowledge:Įxplicit knowledge: This is information that you know is true, and you share it with confidence Knowledge sharing is when agencies share information, documents, and best practices among themselves to collectively raise the skills and wisdom of the whole team. In this blog, we'll look at what defines knowledge sharing and also give you five ways to boost your team's ability to actually share knowledge. This is why your team's openness is critical for creating a positive and creative work environment. So, what does that mean for your workplace?įor starters, data shows 74% of employees feel like they’re missing out on important knowledge at work.
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A phenomenon called “knowledge hoarding” may be to blame, or something less sinister, like employees not having the necessary tools to share what they know. The problem is that research shows more information generally leads to less knowledge sharing within a team. Knowledge sharing within an agency has never been easier-as long as you have the tools and the will to tell others what you know.